ACC
ACC, work injury claims and your levy
Work injuries cost real money, and your claims history feeds into the levy you pay. Here are the published figures, straight from ACC.
The Problem Is Clear
Why NZ Workplaces Need Prevention
$1.26B
ACC work injury costs
Cost of active work injury claims, 2025 (ACC)
169,259
Work injury claims
New work-related claims in 2025 (ACC)
271,100
Still being managed
Active work injury claims, 2025 (ACC)
26+
Years expertise
Hands-on injury prevention
Across all injuries, New Zealand lost 20.8 million working days and an estimated $8.7 billion in economic output in 2025. The cost isn't just financial — it's your people.
Sources: ACC work injury statistics and Injuries in New Zealand 2025.
ACC Information
ACC-Registered for Rongoā Māori
Our practitioner is registered with ACC to provide Rongoā Māori. Individual healing sessions — including Rongoā Māori bodywork — can be covered by ACC for qualifying injuries, and we handle the paperwork. The on-site workplace programme is paid for by the employer and is not funded by ACC.
0800 101 996
ACC helpline (free call)
claims@acc.co.nz
Email for claims enquiries
ACC provides cover for treatment costs resulting from accidents in New Zealand.
The Real Numbers
What It Actually Costs — Side by Side
We publish our pricing because the numbers speak for themselves. Compare the real cost of prevention against the alternatives.
Your ACC Levy Is Not Fixed
Under ACC's Experience Rating programme, your Work levy moves with your claims history — and the swing is wider than most employers realise.
50%
Maximum levy discount
Off your Work levy, for a good claims record.
100%
Maximum levy loading
Added on, for a poor claims record.
$750
The claim threshold
Claims above this are counted against your rating.
ACC rates you on three things: days your crew is off work, claims costing more than $750, and fatal claims. Those first two are exactly what an on-site prevention programme exists to stop — which is why this is a safety spend that shows up on your levy invoice, not a wellbeing perk.
We don't promise your levy will drop. We promise your crew gets seen early, treated on site and tracked — so the conditions that feed a poor claims history are addressed before they take root.
Applies once you have paid three Work levy invoices. Assessed over a three-year window, weighted to the most recent years. Check your own ACC invoice for the rating you are currently carrying.
Your Three Options
S.A.F.E.L.Y. on SITE | Send Workers to Clinic | Do Nothing | |
|---|---|---|---|
| What you pay | $1,600 per full day, all in | $85–$100 per visit + travel | $0 today… |
| Worker downtime | 0 hours | 1–2 hours each | 0 today… |
| Body assessment | Included | Separate appointment | None |
| Employer report | Included | Not available | None |
| Crew-wide tracking | Included | Not available | None |
| Cost of 1 injury | — | — | 125 days off + levy loading |
| Sick-leave cost, 20 staff (all causes) | — | — | ~$26,000 / yr |
What you pay
Us
$1,600 per full day, all in
Clinic
$85–$100 per visit + travel
Nothing
$0 today…
Worker downtime
Us
0 hours
Clinic
1–2 hours each
Nothing
0 today…
Body assessment
Us
Included
Clinic
Separate appointment
Nothing
None
Employer report
Us
Included
Clinic
Not available
Nothing
None
Crew-wide tracking
Us
Included
Clinic
Not available
Nothing
None
Cost of 1 injury
Us
—
Clinic
—
Nothing
125 days off + levy loading
Sick-leave cost, 20 staff (all causes)
Us
—
Clinic
—
Nothing
~$26,000 / yr
What You'd Pay Separately
Every session includes all of this — bundled into one on-site day, at one day rate.
Body assessment
Extra
a separate clinic appointment
Treatment session
$85–$100
published private physio fee
Employer strain report
Extra
usually quoted separately
Digital tracker app
Extra
usually a separate subscription
Crew pattern analysis
Included
built from your own crew’s sessions
On-site delivery
$180/hr
published on-site physio rate
You get all of this in one on-site day
On-site, no travel, no disruption, no hidden fees
Prevention vs One Injury
One Back Injury — Who Pays What
& levy loading
The $6,315 is ACC's cost, not yours. Your cost is covering the role for those days and the effect on your levy rating — on top of it.
What Prevention Costs
We come to the site and work around your shifts. Nobody drives to a clinic on your time.
Sources: ACC Injuries in New Zealand (2024/25), ACC Experience Rating, Southern Cross–BusinessNZ Workplace Wellness Report 2025 ($1,319 median absence cost per employee, all causes), Habit Health published physiotherapy fees, Work-Life Physiotherapy published rates. Comparison rates were current when published and may change.
Get in Touch
Contact Us
022 122 8563
Call or text
clint@safelyonsite.co.nz
Email enquiries
We come to you
Whangārei & Northland worksites
Mon – Fri
9:00 AM – 5:00 PM
