ACC
ACC, work injury claims and your levy
Work injuries cost real money, and your claims history feeds into the levy you pay. Here are the published figures, straight from ACC.
ACC Information
ACC-Registered Provider
Safely on SITE delivers treatment through a registered ACC treatment provider. Individual healing sessions — including Rongoā Māori bodywork — can be covered by ACC for qualifying injuries. We handle the paperwork.
0800 101 996
ACC helpline (free call)
claims@acc.co.nz
Email for claims enquiries
ACC provides cover for treatment costs resulting from accidents in New Zealand.
The Real Numbers
What It Actually Costs — Side by Side
We publish our pricing because the numbers speak for themselves. Compare the real cost of prevention against the alternatives.
Your ACC Levy Is Not Fixed
Under ACC's Experience Rating programme, your Work levy moves with your claims history — and the swing is wider than most employers realise.
50%
Maximum levy discount
Off your Work levy, for a good claims record.
100%
Maximum levy loading
Added on, for a poor claims record.
$750
The claim threshold
Claims above this are counted against your rating.
ACC rates you on three things: days your crew is off work, claims costing more than $750, and fatal claims. Those first two are exactly what an on-site prevention programme exists to stop — which is why this is a safety spend that shows up on your levy invoice, not a wellbeing perk.
We don't promise your levy will drop. We promise your crew gets seen early, treated on site and tracked — so the conditions that feed a poor claims history are addressed before they take root.
Applies once you have paid three Work levy invoices. Assessed over a three-year window, weighted to the most recent years. Check your own ACC invoice for the rating you are currently carrying.
Your Three Options
S.A.F.E.L.Y. on SITE | Send Workers to Clinic | Do Nothing | |
|---|---|---|---|
| What you pay | $1,600 per full day, all in | $95–$105 per worker + travel | $0 today… |
| Worker downtime | 0 hours | 1–2 hours each | 0 today… |
| Body assessment | Included | $85–$145 extra | None |
| Employer report | Included | Not available | None |
| Crew-wide tracking | Included | Not available | None |
| Cost of 1 injury | — | — | 125 days off + levy loading |
| Annual absence cost (20 crew) | — | — | ~$26,000 |
What you pay
Us
$1,600 per full day, all in
Clinic
$95–$105 per worker + travel
Nothing
$0 today…
Worker downtime
Us
0 hours
Clinic
1–2 hours each
Nothing
0 today…
Body assessment
Us
Included
Clinic
$85–$145 extra
Nothing
None
Employer report
Us
Included
Clinic
Not available
Nothing
None
Crew-wide tracking
Us
Included
Clinic
Not available
Nothing
None
Cost of 1 injury
Us
—
Clinic
—
Nothing
125 days off + levy loading
Annual absence cost (20 crew)
Us
—
Clinic
—
Nothing
~$26,000
What You'd Pay Separately
Every session includes all of this — bundled into one on-site day, at one day rate.
Body assessment
$85–$145
per visit at a clinic
Treatment session
$95–$105
private physio rate
Employer strain report
$200–$500
workplace assessor fee
Digital tracker app
$50–$200/mo
software subscription
Crew pattern analysis
N/A
no one else offers this
On-site delivery
$180/hr
competitor on-site rate
You get all of this in one on-site day
On-site, no travel, no disruption, no hidden fees
Prevention vs One Injury
One Back Injury — Who Pays What
& levy loading
The $6,315 is ACC's cost, not yours. Your cost is covering the role for those days and the effect on your levy rating — on top of it.
What Prevention Costs
We come to the site and work around your shifts. Nobody drives to a clinic on your time.
Sources: ACC Injuries in New Zealand (2024/25), ACC Experience Rating, Southern Cross–BusinessNZ Workplace Wellness Report (2025), Habit Health published fee schedule, Work-Life Physiotherapy published rates. Comparison rates were current when published and may change.
Get in Touch
Contact Us
022 122 8563
Call or text
clint@safelyonsite.co.nz
Email enquiries
We come to you
Whangārei & Northland worksites
Mon – Fri
9:00 AM – 5:00 PM